We believe we're a natural choice for customer service training. Why? Partly because in the past 12 months 99.63% of our participants were satisfied with our courses, and 88.37% were very satisfied. That's why we want to know what YOU think about us, so we can continue to improve our service.
We've chosen to team up with the WOW! Awards for two reasons. Firstly, theirs is the only national award for customer service we know of in the UK that’s based purely on customer nominations. Secondly, we recognise this as an award programme that palpably helps organisations to improve their customer service. How? By 'catching people doing things right'.
So, if one of our team has done something that's really made you go 'WOW!', why not make a nomination? We'll publish your feedback here . . . and also make sure your nominee knows what a thoughtful and kind person they are.
Thanks very much,